Resort Consulting Group (RCG)

The Thailand Travel and Tourism industry is undergoing profound change with the emergence of global brands, new distribution technologies, low -cost competitors, Free Trade Area (FTA) and structural changes as players merge and supply chains are redefined. Those changes are rapid and inevitable. For all the resorts and hotels investors, there are not many ways to choose in order to place themselves as a part in the veritable hub of Asian tourism as Thai government led by Prime Minister Taksin's Shinawatra said. Moreover the still impacts of the late 2004 TSUNAMI, the recurrence of bird flu and the ongoing southern unrest are threatening the whole picture of Thailand’s Tourism.

A highly experienced and uniquely qualified international advisory and management company that specializes in hotels and resorts development (pre and post opening), quality assurance assessments, guest satisfaction surveys and RCG's management. The Resort Consulting Group (RCG) is a strategical consulting, marketing and reservation firm renowned for its expertises in global travel and tourism. We have helped a wide variety of organizations gain a competitive edge through custom-designed strategical consulting and research projects as well as through multi-client research with both international and local travelers.

We are hoteliers dedicated to serve our clientele with personalized and professional services that exceed industry standard expectations. In virtually every continent, we constantly demonstrate our passion and depth of knowledge which sets us apart from others. For years, we have assisted individual hotel and resort owners with sales and marketing management, as well as product and service improvements, to name a few of our services. We provide clients with creative solutions that go well beyond the ordinary, adding insights that translate research results into winning strategies and action plans. With RCG, you will acquire the information and analysis you need to make critical marketing decisions and direct your at least budget expenditures.

For today's travel industry, for whom hotel and resort owners are looking is characterized as an experienced executive or marketing specialist, available when needed, for as long as needed; a doer (not an advisor), an implementer (not a report writer), a "hands-on" marketer (not a consultant); and he or she will be "sensibly overqualified" for the task, making for a minimal learning curve and being effective from day one.

RCG can quickly become a part of the client's marketing resources to fulfill specific roles as and when required, committed to all its objectives and dedicated to its well being, quickly gaining cooperation and respect. He or she bears the hallmarks of impartiality, honesty and quality, for the next assignment depends on the reputation from the last. And that is why we say "YOU WIN, WE WIN"

Mission Statement

Thailand Travel is undergoing profound and the rapid changes as the emergence of the global brand-new distribution technologies, low-cost competitors, Free Trade Area (FTA) and structural changes as players merge and supply chain is redefined. As one of the global thinking marketing management group, RCG has taken this opportunity to be one of the units to restructure the supply
chain, to enhance the bargaining power for local hotel and resort owners and to place every of our portfolio to sustain the competitive advantages throughout the low-cost manners. Sales and Marketing Management System is what we consider as our great strength. After years of experience and testing of analytical thinking concept (think globally and act locally), RCG has come up with the framwork " RCG's Matrix ". RCG's Matrix can perfectly match both pre and post opening hotels and resorts to be very well positioned in the market in term of property's images and revenues.

RCG's Management Team

RCG, independently own by the travel - lover management team, primarily aim to fulfill the marketing needs for the travel, resort and hotel business owners. RCG are especially concerned about responding to the industry's need to better understand the very complex factors that tend to drive travelers' choices and how they change over times. After all our strong consideration, RCG is proudly to be the right answer for all our clients' marketing solutions.

RCG's teamwork, wide and deep connection among Medias and travel distribution partners, most - reputable marketing frameworks and model adaptation, knowledge and experience background variations of our management team has established us with the great confidence to work effectively and to have your property well positioned in term of image and revenue.

"Since we began our partnership with Resort Consulting Group, the production at Ramayana Resort and Spa has exceeded our expectations. RCG has opened up international marketing opportunities to us that we would not otherwise be able to capture ourselves"

Mr. Sakchai Thun
Ramayana Koh Chang Resort and Spa Owner